Konkuk University Medical Center

gaukhar kuttukova

2 months ago

I came urgently because of a leg injury, they told me to wait 1-2 hours because of more severe patients, when I got to the consultation, I asked for an X-ray, they didn't give me a conclusion, they said X-ray could not see this part of the foot and offered a CT scan. I refused and in the end I was billed for $500 for a useless X-ray and "emergency care", while they charged a decent amount for a change in pressure, which I didn't even ask for As a result, they didn't help at all, no results of the examination and they wrote off such a large amount for lack of help

Khurmatulla Rakhmetov

3 years ago

High professional and very careful stuff. We were for gastroenterology surgery which was very successful. And what a surprise when you can enjoy classic music on piano at level B1. Great location and very important thing that they are assisting you to get gorgeous rooms right other side of road in 4* hotel. Highly recommended for treatment, surgery and diagnosis.

Yap Siew Yee

7 months ago

⭐ 1-Star Review I am a traveler from Malaysia and was admitted to the Emergency Unit at this hospital during my trip to Korea due to severe abdominal pain. I was treated with an X-ray, CT scan, and blood/urine tests to identify my condition. Upon discharge, I was only given the CT scan images in a CD and the medical receipt — no medical report or supporting documents were provided, which are essential for insurance claims. After returning to Malaysia, I emailed the hospital to request the medical report and provided all necessary details. Unfortunately, the reply I received was simply, “Sorry, I am unable to assist,” with no effort made to understand my request or guide me on the correct process. This felt very unprofessional and dismissive, especially considering how important these documents are for my travel insurance claim. Because of the lack of support and proper documentation, I am currently unable to claim my medical expenses. Disappointed.

Yvonne Wilson

3 years ago

Traveling from the US had to go to the ER for a severe ear infection. We were in and out in less than an hour. Super organized, clean, friendly staff (most spoke English or had a translator for us) and handled the issue. Pharmacy was at facility too. They even scheduled a follow up appointment in a few days. Completely satisfied and thankful that this was a stress free visit.